We are so confident that our in store Fit Technicians can help you find the perfect fit, we offer a 30-Day Fit Guarantee.
TO HAVE YOUR NEXT FOOTWEAR PURCHASE COVERED BY THE 30-DAY FIT GUARANTEE:
1. GET FITTED IN STORE by a certified Fit Technician using our MyFit 3D system.
2. TRY ON RECOMMENDED STYLES tailored to your feet and needs, based on your MyFit 3D scan.
3. SELECT AND PURCHASE a recommended style at the time of the in store fitting.
WHAT IF THE SHOES RECOMMENDED ARE NOT QUITE RIGHT?
If the shoe purchased is anything less than perfect, simply bring them back in store (new or worn) within 30 days with proof of purchase.
Our Fit Technicians can then offer you a one off, free, personalised, re-fitting, where they will exchange the original pair for a suitable alternative.
Alternatively, if the shoes are unworn and adhere to our standard Returns Policy, a refund can be requested instead.
FITTED IN STORE, BUT PURCHASED ONLINE?
Should you purchase a footwear style, based upon an in store fitting, and find them unsuitable after wear, we will be unable to offer you a re-fitting and exchange.
To have your footwear covered by our 30-Day Fit Guarantee it is necessary to make your purchase in store, at the time of your personalised fitting.