If an item you've had for a while develops an issue, we can review it.
VISIT US FOR FURTHER HELP
Regardless of whether your item was purchased online or in store, it is necessary that your visit us to have the product and its fit carefully inspected by a Fit Technician.
You are welcome to visit the store location closest to you, even if that differs from the original place of purchase.
You can find your closest store, confirm their opening hours, and even book an appointment should you choose to, using our Store Finder.
If the product is found to be faulty, we will offer a suitable replacement or refund, based on stock availability and your individual fitting needs.