About MyFit Rewards
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What is MyFit Rewards and how do I join?
Get rewarded every time you shop with us by becoming a MyFit™ Rewards member! This program is our way of saying thank you for your loyalty.
As a member you will receive 1 point for every dollar spent. On accumulating your first 300 points you will be automatically sent a $30 voucher to use online or at any Athlete's Foot store, Australia-wide! For every subsequent 300 points, you will be sent another $30 voucher.As a MyFit™ Rewards member, you will also have access to:
- 30 day ‘Wearanty’ – Your guarantee for a perfect fit every time (following an in-store fitting & purchase)
- FREE waterproofing service
- Latest product and health information
- Exclusive and early access to competitions and giveaways
- Invitations to special events and product launches
Click HERE or sign up in-store to become a MyFit™ Rewards member and start earning!
READ FULL ARTICLEHave a question about MyFit™ Rewards? Contact our Fit Technicians here or view our MyFit™ Rewards Terms and Conditions.
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Using a MyFit Rewards Voucher
MyFit Rewards vouchers are redeemable both online and in store.
Redeeming in-store: Simply provide our team with your MyFit account number or name at the checkout and any available rewards will be applied to your purchase.Redeeming online: In the final stage of checkout, select “Apply Gift Cards and MyFit Rewards Vouchers”. This will expand and the necessary section to fill in the voucher number will appear. Once the numbers have been entered, simply click 'Apply'!
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How do I update my account details or reset my password?
See below for instructions on updating your MyFit account details or changing your password.
Need to update your details?
Log into your customer account here and click 'My Account Menu' to bring up your account dashboard.
Select 'My Details' and update your account information as required.
Need to reset your password?
Click here and enter your email address. We'll send you a link to reset your password. Alternatively, log into your customer account here and select 'My Details' and check 'Change Password'.
Haven't received the email? Check your spam and junk inboxes - it may have filtered through there.
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What do I do if I have two MyFit Rewards accounts?
Please reach out to our Fit Technicians below and we'll merge your accounts and any purchases, points or vouchers.
Please note: it can take up to 24 hours for all account information to be merged.
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I can't sign into my account?
If you're having trouble signing into your MyFit Rewards account, we recommend resetting your password.
Please note that signing up to our mailing list is different and separate to having an online MyFit Rewards account.
How to reset your password- To reset your password, click here and enter your email address. You'll be sent an email with a link to reset your password. Keep an eye on your spam and junk folders as the email may end up there.
- Haven't received the email? You may not have a MyFit Rewards account with us yet - Sign up here. If your email is recognised, you'll have the option to reset your password.
- To reset your password, click here and enter your email address. You'll be sent an email with a link to reset your password. Keep an eye on your spam and junk folders as the email may end up there.
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I forgot to sign into my MyFit Rewards account when I placed my order?
Simply reply to your confirmation email with your MyFit Account details and our Fit Technicians will link your order once it has been packed and has left our warehouse.
Alternatively, you can reach out to our Fit Technicians below.Please Note: It can take up to 24 hours for your points to update once we link your order.
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What happens if I return an item that I purchased with a MyFit Reward?
Once you have returned your item and been refunded, your MyFit Rewards Voucher will be reinstated back to your account.
It will appear on your MyFit Rewards account and will be available again to apply at the checkout.
If your voucher has not appeared on your account, please contact our Fit Technicians here.
Please note: Any points accrued for returned items will be subtracted from your MyFit account. For full MyFit Rewards Terms and Conditions, please see here.
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