Incorrect Orders

If you have received a pair that does not match or do not look brand new please get in touch.

VISIT US IN STORE
For the quickest resolution, you are welcome to visit us in store. Where our Team will be able to provide a refund or exchange, pending stock availability on the spot.

In order to assist you, they will require the product and packaging, along with proof of purchase.

RETURN BY POST
Alternatively, you can return any incorrect, mismatched, or less that perfect products, for a full refund via the post.

To get your free postage label head to our Online Returns Portal and select "Dispatch Error" as the return reason, a return label will then be sent to you via email.

Thanks for being honest! We can get that sorted.

RETURN IN STORE
You can visit any store location convenient to you, where our Team can take the extra item off your hands.

RETURN BY POST
Alternatively, conscious of convenience, our Team can provide you with a free postage label to get the item back to us, just reach out to us when you're ready.